These are some of the most frequently asked questions of our customer service staff
Technical Support
1 Why will my GFCI breaker not set when first powered up?
2 How do I remove/install SpaGuts heater element?
3 What are my HEATER WARRANTY OPTIONS?
4 How do I clock the pump on my motor?
5 Why does the motor run in high speed in circulation and heating mode?
6 Support: What does the error code FLO, FLC or three flashing dots on the topside display mean? (Electronic)
7 Support: Why does the light on my ozonator stay on all the time?
8 Support: Why does the spa motor over heat or suddenly turn itself off?
9 Support: GFCI Immediately trips the GFCI not initial install
10 Support: On an initial installation of a motor why does the motor run momentarily then stop?
11 Support: Command Center not working (Intial Installation).
12 Support: Thermostat setting on Controller when using a Command Center.
13 Support: FLO or 3 blinking dots error code. (Electronic Only)
14 Support: Heat rise
15 Support 2: Command Center not working properly after awhile of use.
16 Support: Prr displays on Spaguts Electronic Topside panel.
17 Support: Inconsistent heat from Topside Command Center.
18 Support: ColorGlo Sparkler not working properly.
19 Support: Do I need to rewire inside the controller even when I configured online or over the phone?
20 Support: How to turn the power off at the controller instead of from the breaker.
21 Support: Air button and air tubing connection on Spaguts Pneumatic Controllers.
22 Support: Blower stopped working or burnt.
23 Support: I ordered the wrong plumbing configuration on the spa pack.
24 Support: Burnt smell inside the control box.
25 Support: No wing nuts or retaining brackets were found with the electronic topside keypad.
26 Support: The Electronic Topside Keypad is smaller than the original topside hole cut-out.
27 Support: Possible clicking noise from pump motor or controller.
28 Support: What is the Purple cord for or how to connect the purple blower cord to an exisitng blower?
29 Support: Can I use my existing temperature sensor with the SpaGuts Electronic Controller?
30 Support: Why is the Heater indicator light constanting clicking on/off?
31 Support: Command Center temperature displaying is showing "OP" or "OPB".
32 Support: How to determine if the pressure switch on SpaGuts controller is working properly.
33 Support: Blower is tripping the GFCI (SpaGuts Brand).
34 Support: Temperature display is flashing on the Electronic Topside Keypad.
Before Purchase Questions
35 Will 208V supply be OK for a Spa Pack rated at 240V?
36 Spa temperature limitation.
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