These are some of the most frequently asked questions of our customer service staff
Technical Support
1 Why will my GFCI breaker not set when first powered up?
2 How do I remove/install SpaGuts heater element?
3 What are my HEATER WARRANTY OPTIONS?
4 How do I clock the pump on my motor?
5 Why does the motor run in high speed in circulation and heating mode?
6 Support: What does the error code FLO, FLC or three flashing dots on the topside display mean? (Electronic)
7 Support: Why does the light on my ozonator stay on all the time?
8 Support: Why does the spa motor over heat or suddenly turn itself off?
9 Support: GFCI Immediately trips the GFCI not initial install
10 Support: On an initial installation of a motor why does the motor run momentarily then stop?
11 Support: Command Center not working (Intial Installation).
12 Support: Thermostat setting on Controller when using a Command Center.
13 Support: FLO or 3 blinking dots error code. (Electronic Only)
14 Support: Heat rise
15 Support 2: Command Center not working properly after awhile of use.
16 Support: Prr displays on Spaguts Electronic Topside panel.
17 Support: Inconsistent heat from Topside Command Center.
18 Support: ColorGlo Sparkler not working properly.
19 Support: Do I need to rewire inside the controller even when I configured online or over the phone?
20 Support: How to turn the power off at the controller instead of from the breaker.
21 Support: Air button and air tubing connection on Spaguts Pneumatic Controllers.
22 Support: Blower stopped working or burnt.
23 Support: I ordered the wrong plumbing configuration on the spa pack.
24 Support: Burnt smell inside the control box.
25 Support: No wing nuts or retaining brackets were found with the electronic topside keypad.
26 Support: The Electronic Topside Keypad is smaller than the original topside hole cut-out.
27 Support: Possible clicking noise from pump motor or controller.
28 Support: What is the Purple cord for or how to connect the purple blower cord to an exisitng blower?
29 Support: Can I use my existing temperature sensor with the SpaGuts Electronic Controller?
30 Support: Why is the Heater indicator light constanting clicking on/off?
31 Support: Command Center temperature displaying is showing "OP" or "OPB".
32 Support: How to determine if the pressure switch on SpaGuts controller is working properly.
33 Support: Blower is tripping the GFCI (SpaGuts Brand).
34 Support: Temperature display is flashing on the Electronic Topside Keypad.
35 The power terminal block on the circuit board is burnt (SpaGuts.com brand).
Before Purchase Questions
36 Will 208V supply be OK for a Spa Pack rated at 240V?
37 Spa temperature limitation.
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