Shop Categories

 Call (714) 764-0013

    Search
  • My Account
  • Sign In
  • Create an Account
    • My Cart

SpaGuts FAQ

These are some of the most frequently asked questions to our customer service staff.

Click on any topic to see details. Or enter search in above box.

Technical Support

  1. 23. Why will my GFCI breaker not set when first powered up?
  2. 57. How do I clock the pump on my motor?
  3. 74. Why does the motor run in high speed in circulation and heating mode?
  4. 78. Support: What does the error code FLO, FLC or three flashing dots on the topside display mean? (Electronic)
  5. 91. Support: Why is water leaking inside the control box from heater?
  6. 92. Support: Why does the light on my ozonator stay on all the time on the SpaGuts CS-Series?
  7. 100. Support: My motor comes on in high speed for circulation and heating mode, and on low speed when pushing jet control button (CS-Series)
  8. 128. Support: Why does the spa motor over heat or suddenly turn itself off?
  9. 129. Support: GFCI Immediately trips. This is not an initial install.
  10. 130. Support: On an initial installation of a motor why does the motor run momentarily then stop?
  11. 162. Support: Command Center not working (Intial Installation).
  12. 170. Support: Thermostat setting on Controller when using a Command Center.
  13. 171. Support: FLO or 3 blinking dots error code. (CS CY Series)
  14. 172. Support: Heat rise for Spa Controls with an electric heater.
  15. 227. Support: Air button and air tubing connection on Spaguts Pneumatic Controllers.
  16. 229. Support: Blower stopped working or burnt.
  17. 266. Support: New ozonator is on, but does not create bubbles like the original ozonator (No Air Pump Version)
  18. 268. Support: I ordered the wrong plumbing configuration on the spa pack.
  19. 304. Support: Now nothing works off the CS-Series Electronic Controller. No display, and no functions from any components.
  20. 307. Support: Burnt smell inside the control box.
  21. 308. Support: Heater element not working anymore, burnt out or shorted out.
  22. 311. Support: No wing nuts or retaining brackets were found with the electronic topside keypad.
  23. 313. Support: The Electronic Topside Keypad is smaller than the original topside hole cut-out.
  24. 317. Support: Possible clicking noise from pump motor or controller.
  25. 319. Support: What amp service is required for Spaguts.com Controllers?
View All 80 articles

Before Purchase Questions

  1. 23. Why will my GFCI breaker not set when first powered up?
  2. 36. How do I remove/install SpaGuts heater element?
  3. 57. How do I clock the pump on my motor?
  4. 74. Why does the motor run in high speed in circulation and heating mode?
  5. 78. Support: What does the error code FLO, FLC or three flashing dots on the topside display mean? (Electronic)
  6. 91. Support: Why is water leaking inside the control box from heater?
  7. 92. Support: Why does the light on my ozonator stay on all the time on the SpaGuts CS-Series?
  8. 99. How do I know if my ozonator is working?
  9. 100. Support: My motor comes on in high speed for circulation and heating mode, and on low speed when pushing jet control button (CS-Series)
  10. 128. Support: Why does the spa motor over heat or suddenly turn itself off?
  11. 129. Support: GFCI Immediately trips. This is not an initial install.
  12. 130. Support: On an initial installation of a motor why does the motor run momentarily then stop?
  13. 162. Support: Command Center not working (Intial Installation).
  14. 170. Support: Thermostat setting on Controller when using a Command Center.
  15. 171. Support: FLO or 3 blinking dots error code. (CS CY Series)
  16. 172. Support: Heat rise for Spa Controls with an electric heater.
  17. 227. Support: Air button and air tubing connection on Spaguts Pneumatic Controllers.
  18. 229. Support: Blower stopped working or burnt.
  19. 266. Support: New ozonator is on, but does not create bubbles like the original ozonator (No Air Pump Version)
  20. 304. Support: Now nothing works off the CS-Series Electronic Controller. No display, and no functions from any components.
  21. 307. Support: Burnt smell inside the control box.
  22. 308. Support: Heater element not working anymore, burnt out or shorted out.
  23. 311. Support: No wing nuts or retaining brackets were found with the electronic topside keypad.
  24. 313. Support: The Electronic Topside Keypad is smaller than the original topside hole cut-out.
  25. 317. Support: Possible clicking noise from pump motor or controller.
View All 147 articles

After Purchase Questions

  1. 130. Support: On an initial installation of a motor why does the motor run momentarily then stop?
  2. 162. Support: Command Center not working (Intial Installation).
  3. 266. Support: New ozonator is on, but does not create bubbles like the original ozonator (No Air Pump Version)
  4. 268. Support: I ordered the wrong plumbing configuration on the spa pack.
  5. 311. Support: No wing nuts or retaining brackets were found with the electronic topside keypad.
  6. 433. RMA inspection suggestion for returned product without an RMA approval
  7. 504. It looks like a crack on the Waterway Executive Pump Wet End.
  8. 526. Support: Balboa topside displaying ---F
  9. 62. Can the voltage of your unit be converted?
  10. 145. Inconsistent heat on old spa.
  11. 245. Can blower be plumbed on air venturi line?
  12. 351. Sales: Do you sell only the circuit board?
  13. 372. Spa temperature limitation.
  14. 413. Will 208V supply be OK for a Spa Pack rated at 240V?
  15. 432. Gas Heater to work with non-gas spa controllers with electric heaters from SpaGuts.
  16. 456. Can I use Salt with a SpaGuts or Balboa brand Spa Controllers?
  17. 475. PayPal Payment Information
  18. 477. Salt Water Application
  19. 503. What is the minimum and maximum temperature setting for the SpaGuts CS and M Series Spa Controllers?
  20. 507. Can Ozone be used indoors?
  21. 537. Will your blower work on 50Hz?
  22. 544. Is Ozone safe for soft tubs?
  23. 545. Can the electrical box on the bath pump be relocated?
  24. 553. Will a heater that is rated for 110V (120V) work on 220V (240V)?
  25. 565. Replacement Electronic Controller for a Cal Spa.
View All 43 articles

Customer Service

Contact Us