Articles by tag "Customer Service"

1. 592. Customer Service: Can I request a no signature requirement AFTER the order has already shipped?
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   If an order that requires a signature upon delivery has already shipped, the signature requirement cannot be be removed at all (it's the mail courier's policy). Here are your options: Once the first delivery attempt is made and no one is available to sign for the package, the mail courier ...
2. 735. Customer Service: Can I request a no signature requirement BEFORE the order is shipped?
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   If an order that requires a signature upon delivery has not shipped, you may request to waive the signature requirement. Here are the instructions: ***NOTE: THIS ACTION MUST BE EMAILED PRIOR TO THE ORDER BEING SHIPPED, AND SPAGUTS MUST BE NOTIFIED AND CONFIRM YOUR EMAIL BY REPLYING TO YOU. ...
3. 863. Custom and International Notice
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   Custom and International Notice * Note that pricing is in US Dollars (We have no control over exchange rates) * Customer is also responsible for Duties and Tax accessed by custom (We have no control over custom fees). Customer should check with their local government for any additional ...