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  1. 570. Support: Heat rise for whirlpool jetted bathtub heaters. For heat rise experience, your bath heater will operate with one of the following configurations: A normal 70-gallon whirlpool jetted bathtub with minimum starting water temperature of 95 degrees F will experience a heat rise approximately as detailed below: 120V - The heater will operate ...
  2. 596. Support: New pump making vibrating or buzzing noises on low and/or high speed, but runs fine. You have reported that the new pump is making vibrating or buzzing noises on low and/or high speed, but runs fine. Please try holding down the pump motor while it's running. If the noise goes away, it means that the pump or the base that the pump is mounted on needs to be bolted or tighten ...
  3. 612. Support: Temperature reading in Fahrenheit or Celsius on a Balboa 54115 Circuit Board, 54114 Balboa System Make sure to turn off the power to the spa when performing the following configuration: Directly on the Balboa 54115 Circuit Board, there is a jumper J32. Move J32 jumper to hold onto ONLY one pin to read Fahrenheit. If the J32 jumper is holding both pins, it will allow the topside panel to ...
  4. 656. Support: Dashes displaying on the topside panel for a SD6600-720 LX-15 Sundance Board Dashes on the topside display is a watchdog error code, and is usually caused by bad sensors. If you continue to have this problem, the recommendation would be to replace the temperature and hi-limit sensors.
  5. 740. Support: Balboa Wifi Module Troubleshooting, Installation and Resetting Instructions Here is the link to Balboa Wifi Module Troubleshooting, Installation, FAQ's and Resetting Instructions: Link: http://www.balboawatergroup.com/bwa-FAQ#Wireless
  6. 744. Support: What is the maximum water temperature the bathtub heater will heat up to? The bath tub heater has a set temperature of 104 degrees Fahrenheit. But the heating temperature may vary between 103 and 107 degrees Fahrenheit. If the water temperature is a bit too low, leave the bath pump running, which may help generate more heat. If the water temperature is a bit too high, ...
  7. 746. What is the maximum water volume a SpaGuts bathtub heater can handle? Note that our bath tub heaters are rated for up to a 70 gallon hot tub. Any hot tub that is more than 70 gallons should consider using a spa heater. Using our bath heater for larger volume of water will result in never reaching the max temperature, or not even coming close to the max ...
  8. 926. Support: Instructions for SpaGuts CY6230 and CY6237 CY Series Controllers Instructions for SpaGuts CY6230 and CY6237 CY Series Controllers 1) Please make sure to follow the installation instructions to install the spa controller and heater. See link: https://www.spaguts.com/Documents/85-0135A1_Rev.06_installation_manual(Generic).pdf 2) Then follow the wiring ...
  9. 256. Sales: What information is needed to order a spa controller? (Controller Information) To configure a spa controller, you must verify that our Spaguts spa controller will fit in the cabinet space under the spa. The dimensions of our spa controllers is approximately 12 inch long x 10 inch high x 4 inch thick. The heater attached to the bottom of the controller is 15 inch long x 2 ...
  10. 909. Sales: Information needed to locate a replacement Topside Panel. To determine the correct replacement Topside Panel, please look for the Model Number, Part Number and S/N (serial number) based on the information below (Don't Just Order Based on the Appearance): TOPSIDE PANEL INFORMATION: The Model Number, Part Number or S/N (serial number) is located on the ...
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