1. 23. Why will my GFCI breaker not set when first powered up?
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   The most likely cause is it is wired incorrectly with the load neutral and pigtail neutral wired together inside the external GFCI. Please consult with a licensed electrician to perform the GFCI wiring inspection. GFCI Load Center Wiring 1. Groundings. All groundings should come straight ...
2. 57. How do I clock the pump on my motor?
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   Rotating or Clocking the Pump Wet End The pumps come from the factory with the discharge pointing "UP" for shipping, but they can be turned or what is called "clocked" into any position (12, 3, 9 or 6 o'clock position). Remove the back plastic motor cover (if installed), then just loosen four ...
3. 74. Why does the motor run in high speed in circulation and heating mode?
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   If the motor comes on in high speed in circulation and heating mode, but pushing the jet control button changes the motor back to low speed, the most likely cause is that the two hot wires are reversed either at the motor or inside the controller. Please consult your owner's manual for wire ...
4. 78. Support: What does the error code FLO, FLC or three flashing dots on the topside display mean? (Electronic)
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   These error codes mean that you are having a problem with not enough water pressure through your pipes which will also cause the heater to not heat. Below are possible solutions. DIRTY FILTER ELEMENT A dirty filter element will cause decreased pressure and restrict water flow. This will ...
5. 91. Support: Why is water leaking inside the control box from heater?
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   The problem that you are explaining is one that should be addressed at the service center. I will have an RMA issued so that you can send it in for inspection. Please look for the request which will need to be completed and approved by you in a separate email. Do note however, that most ...
6. 92. Support: Why does the light on my ozonator stay on all the time on the SpaGuts CS-Series?
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   On Spaguts CS-Series Controllers, the ozone circuit is setup to operate with the primary pump low speed. This means that whenever the primary pump is on low speed, the ozone unit will be active. For the ozone circuit to follow this operation, the voltage of the ozone circuit must be the same ...
7. 100. Support: My motor comes on in high speed for circulation and heating mode, and on low speed when pushing jet control button (CS-Series)
   120
   If the motor connected to Spaguts CS-Series Controller comes on in high speed in circulation and heating mode but pushing the jet control button changes the motor back to low speed, the most likely cause is that the two speed wires are reversed at the motor. Please refer to the owner's manual ...
8. 128. Support: Why does the spa motor over heat or suddenly turn itself off?
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   A spa motor can over-heat for several reasons. MOTOR TOO LARGE You should have at least 4 standard size jets for every horsepower. Over-powering the spa will overheat the motor. The only option is to add jets (which requires plumbing and cutting holes on your tub) or purchase a smaller ...
9. 129. Support: GFCI Immediately trips. This is not an initial install.
   121
   When a GFCI trips it means that electricity is coming into contact with water or shorting to ground. It is not safe to use the spa in this condition. In an installation that has been up and running for some time, this is generally, but not always a damaged heater element. We can issue you an ...
10. 130. Support: On an initial installation of a motor why does the motor run momentarily then stop?
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    Common causes of the issue explained: MIS-MATCHED VOLTAGE The voltage of the motor and the voltage of the motor circuit do not match. For example: the controller's motor circuit is set to 220V, and the primary motor is actually 110V. MIS-WIRE The voltage of power supplied to the ...