Technical Support

Page

Sort By:

Set Descending Direction
  1. 162. Support: Command Center not working (Intial Installation). There are several reasons why the Command Command is not working, or the display does not light up. - Check to make sure the 6-pin plug is connected to the controller. And make sure there is power being supplied to the spa. NOTE: Our Topside Command Center does not require the flat pin ...
  2. 170. Support: Thermostat setting on Controller when using a Command Center. When using a Command Center for temperature control on Spaguts controller, turn the thermostat on the main controller all the way off (counter clockwise position). This way, there is no temperature control interference.
  3. 171. Support: FLO or 3 blinking dots error code. (CS CY Series) If the Topside Panel for the CS and CY Series Controller is now displaying 3 blinking dots or FLO error message on the topside display, the spa will not heat. The FLO or 3 blinking dots error message stands for Flow Open or Pressure Switch Open. When the primary heat pump is running and there ...
  4. 172. Support: Heat rise for Spa Controls with an electric heater. For heat rise experience, your system will operate with one of the following configurations: A covered, 300-gallon spa will experience a heat rise approximately as detailed below: 120V - The heater will operate on demand at 1500 Watts during low speed pump operation. It will automatically ...
  5. 227. Support: Air button and air tubing connection on Spaguts Pneumatic Controllers. To operate the high speed pump, blower and light, the air buttons and air tubing that are provided needs to be connected to the air switch on the pneumatic control box. Air Buttons: Mount the air buttons on the topside of the spa. One air button is for one component operation (Pump, Bower, ...
  6. 229. Support: Blower stopped working or burnt. Regarding the the air blower not working anymore, here is some information about the air blower for your understanding. The air blower is to be connected on an air line. The blower needs to be protected from rain and moisture. It needs to be covered under a spa cabinet. Water should not enter ...
  7. 266. Support: New ozonator is on, but does not create bubbles like the original ozonator (No Air Pump Version) The Del APG-U, JED 103, Balboa UV, and the Balboa CRT ozonators as advertised on our website, only creates ozone gas. They Do Not have a Built-in Air Pump to help create bubbles or push out the ozone gas into the plumbing or spa. They need to be installed in conjunction with a venturi injector ...
  8. 268. Support: I ordered the wrong plumbing configuration on the spa pack. If you ordered the wrong plumbing configuration on the spa pack, all you will need to do is disassemble your spa pack and rearrange all the components to so that they will be in the correct sequence. All components are mounted down with screws. The pump discharge will have to be rotated by ...
  9. 304. Support: Now nothing works off the CS-Series Electronic Controller. No display, and no functions from any components. You have reported that now nothing works off the CS Series Electronic Controller. No display, and no functions from any components. - Sometimes, there may be a power surge at your location. Make sure all breakers and GFCI's are turned off and turned back on. Then verify that there is either ...
  10. 307. Support: Burnt smell inside the control box. If you notice a burnt smell coming from inside the control box, power down the spa right away. Then have a Spa Technician or an Electrician to check the following: - Verify to make sure if the burnt smell is coming from the spa controller. The burnt smell may be from other external components ...
Page

Sort By:

Set Descending Direction
Contact Us