1. 308. Support: Heater element not working anymore, burnt out or shorted out.
   132
   You have contacted us regarding the replacement heater element is not working anymore. Please read the following to troubleshoot. - Is the heater element tripping the GFCI breaker, or it is just not heating anymore? - If the heater element is tripping the GFCI, take a resistance reading ...
2. 311. Support: No wing nuts or retaining brackets were found with the electronic topside keypad.
   123
   Wings nuts and retaining brackets are only provided for oval shaped topside keypads. We do not carry this type or model. We only carry the rectanglular shaped topside keypads that come with a double sided sticky gasket. Use silicone if needed for extra protection.
3. 313. Support: The Electronic Topside Keypad is smaller than the original topside hole cut-out.
   116
   If the original topside panel has a larger hole cut out, you'll need to add an adaptor plate. We have one that measures 8.5" x 3.5" for $25. Go to this link to see the cover plate: http://www.spaguts.com/Product.aspx?ID=87
4. 317. Support: Possible clicking noise from pump motor or controller.
   129
   - First check closely under the spa to ensure the clicking noise is coming from the pump motor or the main spa controller. - If clicking noise is coming from the main spa controller, it is possible that there may be an air lock in the plumbing lines. Contact us if so, so we can send you the ...
5. 319. Support: What amp service is required for Spaguts.com Controllers?
   125
   For 110V supply to Spaguts.com Controllers, it requires at least a 20 amp service. To calcualte the max amp draw from the controller, find out the max amp draw from each component that plugs into the controller. This include pump(s), blower, and ozone unit, etc. Each spa component should have a ...
6. 323. Support: Air siwtch is sticking or not working on Pneumatic Controller.
   109
   You have reported that one of the air switch on the pneumatic controller is sticking or not working properly. Check the following for troubleshooting: - If any air button is not turning on the jets, blower or light, make sure the air tubing is connected from the bottom end of the air button ...
7. 332. Support: What is the Purple cord for or how to connect the purple blower cord to an exisitng blower?
   101
   This purple cord is for an air blower connection. If your spa does not have have air blower, do not connect the purple cord. Leave the receptacle unplugged. An air blower is a motor that blows air into an air line, creating eruptions fo water inside the spa. When the blower motor is turned ...
8. 342. Support: Why does the 25A or 30A buss fuse keep on blowing?
   96
   For the 25A or 30A buss fuse to keep on blowing it's either the pump motor is bad, the wiring to the back of the motor is incorrect or loose, wire connectors used are too small, the power supply wire gauge used are two small, or it can be the circuit board. - For 220V supplying to the spa at ...
9. 354. Support: Can I use my existing temperature sensor with the SpaGuts Electronic Controller?
   97
   We highly recommend NOT to use your existing temperature sensor with the SpaGuts Electronic Controller. Due to calibration settings, the existing temperature sensor may not be calibrated to work properly with our Spaguts Controller. All SpaGuts Controllers are calibrated to work with the ...
10. 356. Support: Why is the Heater indicator light constanting clicking on/off?
    97
    The cause of the heater indicator light clicking on/off, is because of a combination of air and water flowing through the heater tube. This activates the pressure switch on/off continuously. Do Not allow this to continue happening, or the contactors will burn out. Burnt out contactors may affect ...