1. 467. Support: Balboa topside displays “OH//HH”
   107
   Balboa topside displays "OH" or "HH” *One of the Water Temp Sensors has detected 110°F (43.3°C) for the incoming Water Temperature and Spa Functions are Disabled. System will Auto Reset when Water Temp is below 108°F (42.2°C). Check for Extended Pump Operation or High Ambient ...
2. 480. Support: Is it OK that my new spa motor is running hot, but does not overheat?
   99
   It would be absolutely OK if the shell temp measures even 160 F. These motors have been tested and certified in strict accordance to the UL and CSA requirement. What matters is the winding temperature ( not detectable to you from the outside of the motor). Thermal overload actuates based ...
3. 481. Support: The Glued Plumbing Configuration will not align up to the Pump and Heater on a Spa Pack.
   111
   Regarding the Glued Plumbing Configuration that we provided not connecting up to the Pump and Heater, the Pump and Controller may have shifted during the shipping transition not allowing the Glued Plumbing Configuration to fit anymore. (Boxes in a shipping courier's truck will jump up and down, ...
4. 482. Support: How to install a new replacement temperature sensor on the Electronic Controller.
   133
   Installation of a New Replacement Temperature Sensor: Shut Off Power Completely to the spa or hot tub. If the old temperature sensor is installed, follow that temperature sensor cable to the circuit board. Otherwise refer to the wiring diagram to locate the temperature sensor connection. ...
5. 486. Support: Water leaking from Drain Plug on a Pump (Not from Initial Install)
   108
   If water is leaking from the drain plug on a pump the problem can be from freezing, incorrect drain plug or no o-ring installed, or a problem with the pump wet end. If problem cannot be fixed, one option is to purchase a new replacement pump wet end or the complete pump. If the pump is ...
6. 506. Support: Small Glass 750mA 250V (F4) fuse keeps on blowing.
   134
   Regarding the Small Glass 750mA 250V (F4) fuse keeps on blowing, the problem may be the following: - Loose Fuse. If the (F4) fuse is loose, it can overheat and blow out. Turn off the power to the spa, remove the (F4) fuse, pinch in the fuse holder, and then install a good fuse. (Make sure the ...
7. 514. Support: SpaGuts thermostat temperature range.
   108
   SpaGuts Pneumatic Spa Controllers use a thermostat to control the water temperature. Thermostats are not as accurate as a digital temperature sensor that is installed on a thermowell which mounts on the wall of the spa or hot tub. Below is the average thermostat temperature range when set at a ...
8. 517. Support: Balboa topside displaying (SnA or Sa)
   107
   The Sensor Connected to the "Sens.A" Connector on the System Board may have failed and Spa Functions are Disabled. Check and Test Sensor A, Cable, and Connector for Damage, Connection, and Operation. Check the following: 1. Make sure Both Temperature Sensors are Properly Mounted at the ...
9. 518. Support: Balboa topside displaying (Snb or Sb)
   105
   The Sensor Connected to the "Sens.B" Connector on the System Board may have failed and Spa Functions are Disabled. Check and Test Sensor B, Cable, and Connector for Damage, Connection, and Operation. Check the following: 1. Make sure Both Temperature Sensors are Properly Mounted at the ...
10. 520. Support: Balboa topside displaying Dry or Dr
    107
    The (Dr or Dry) Fault has occurred 3 times in a row without a successful Heating Cycle and Spa Functions are Disabled. There is Not enough Water in the Heater to Start it. After the Problem has been Resolved, you Must Press Any Button to Reset and Restart Heater Start Up. Check for Water Level, ...