Technical Support

531. Support: Balboa VS500Z and VS501Z Filter cycle settings

272

The first filter cycle begins 6 minutes after the spa is energized. The second filter cycle begins 12 hours later. Filter duration is programmable for 2, 4, 6, 8 hours or for continuous filtration (indicated by Fc). The default filter time is 2 hours.To program, press Temp or Set, then Jets. ...

532. Support: Balboa Controller VS510SZ Mode Settings for Standard, Economy and Sleep.

271

Mode is change by pressing the warm or cool button, and then pressing the mode button. Do not press the buttons at the same time. It's one button, release, and then the other button. Standard Mode (Std): is programmed to maintain the desired temperature. Note: that the last measure spa ...

533. Support: VS "SZ" Series controller Filter cycles settings

209

Preset Filter Cycles (Filtration Cycle) for the VS Series The first preset filter cycle begins 6 minutes after the spa is energized (at first power up). If you want the filter cycle to start at 8pm daily, power up the spa at that time. The second preset filter cycle begins 12 hours later (If ...

539. Support: Bath Heater not working

286

Please check the following: 1) The jetted bath tub needs to be filled up to the required level with hot water (check with the hot tub manufacturer for the appropriate water level). The bath heater is meant to maintain the hot water in the bath tub. It is not meant to heat the water from scratch ...

543. Spa is over heating.

230

You have reported that the spa is overheating. Please go through the following to troubleshoot: - If the pump is running on high speed during the heat and filtration cycles, the pump motor will overheat and also cause the spa water to heat up higher than the set temperature. Make sure to swap ...

547. Support: Smoke coming from inside a Balboa or SpaGuts VS Series Spa Controller.

233

You have reported that there is smoke coming from inside the Balboa or SpaGuts VS-Series Spa Controller. Please check the following to troubleshoot: - Exactly where is the smoke coming from inside the controller box? You'll need to open up the controller cover and provide specific location on ...

554. Support: Balboa Optional Freeze Sensor installation.

234

Installation of the 22312 Balboa Optional Freeze Sensor is recommend by a licensed spa technician or a licensed contractor who are experienced with spas and hot tubs. This sensor gets plugged into J22 "Aux F" location near the Sensor A connection of the main circuit board. See wiring diagram ...

560. Support: GFCI tripping only after the system has been running for sometime.

252

With the GFCI tripping only after the system has been running for sometime, the problem can be the heater, water leaking from the heater, water infiltration onto the circuit board or water infiltration on other components (pump, blower, etc), loose wire connections, overheat on the wires or ...

561. Support: Installation of Air Buttons on the Acrylic Plate

201

Installation of Air Buttons on the Acrylic Plate: This installation instructions is for the 2-Button, 3-Button and 4-Button Acrylic Plates The Air Button Acylic Plates are universal and designed to fit many size air buttons. Just as long the air buttons being used have a 1.75 inch outside ...

569. Support: Rotating the pump discharge on a Vico Pump that has a locking plate.

211

To rotate or clock the pump discharge on a Vico Pump that has a locking plate, please see the following: The pump come from the factory with the discharge pointing "UP" for shipping, but they can be turned or what is called "clocked" into any position (12, 3, 9 or 6 o'clock position). ...