Before Purchase Questions

504. It looks like a crack on the Waterway Executive Pump Wet End.

260

What you are seeing on the Waterway Executive Pump Wet End is not a crack and does not cause any functional problem. It is just a deep mark on the mold surface that create a raised area on the molded part that looks like a crack. NOTE: To verify, use a magnifying glass so that you can see ...

506. Support: Small Glass 750mA 250V (F4) fuse keeps on blowing.

342

Regarding the Small Glass 750mA 250V (F4) fuse keeps on blowing, the problem may be the following: - Loose Fuse. If the (F4) fuse is loose, it can overheat and blow out. Turn off the power to the spa, remove the (F4) fuse, pinch in the fuse holder, and then install a good fuse. (Make sure the ...

514. Support: SpaGuts thermostat temperature range.

242

SpaGuts Pneumatic Spa Controllers use a thermostat to control the water temperature. Thermostats are not as accurate as a digital temperature sensor that is installed on a thermowell which mounts on the wall of the spa or hot tub. Below is the average thermostat temperature range when set at a ...

517. Support: Balboa topside displaying (SnA or Sa)

243

The Sensor Connected to the "Sens.A" Connector on the System Board may have failed and Spa Functions are Disabled. Check and Test Sensor A, Cable, and Connector for Damage, Connection, and Operation. Check the following: 1. Make sure Both Temperature Sensors are Properly Mounted at the ...

518. Support: Balboa topside displaying (Snb or Sb)

241

The Sensor Connected to the "Sens.B" Connector on the System Board may have failed and Spa Functions are Disabled. Check and Test Sensor B, Cable, and Connector for Damage, Connection, and Operation. Check the following: 1. Make sure Both Temperature Sensors are Properly Mounted at the ...

520. Support: Balboa topside displaying Dry or Dr

294

The (Dr or Dry) Fault has occurred 3 times in a row without a successful Heating Cycle and Spa Functions are Disabled. There is Not enough Water in the Heater to Start it. After the Problem has been Resolved, you Must Press Any Button to Reset and Restart Heater Start Up. Check for Water Level, ...

521. Support: Balboa topside displays OH or OHS

237

Balboa topside displays “OH" or "OHS” *One of the Water Temp Sensors has detected 110°F (43.3°C) for the incoming Water Temperature and Spa Functions are Disabled. System will Auto Reset when Water Temp is below 108°F (42.2°C). Check for Extended Pump Operation or High Ambient ...

522. Support: Balboa topside displaying LF

241

Fault has occurred 5 times in the Last 24 Hours or Less, and Heating has been Disabled. There is Not Enough Water Flow through the Heater to carry the Heat Away from the Heating Element. After the Problem has been Resolved, you Must Press Any Button to Reset and Restart Heater Start Up. Check ...

523. Support: Balboa topside displaying HFL or HL

230

Sensors are indicating a Possible Low Flow Condition. There may Not be Enough Water Flow through the Heater to carry the Heat Away from the Heating Element. Heater Start Up will begin again after about 1 Min. Check for Water Level, Flow Restrictions, Closed Valves, Air Bubbles, and Pump ...

524. Support: Balboa topside displaying Pr

212

The Spa has just been powered up and is in Priming Mode for 4 Minutes. Pumps and Blower can be turned ON and OFF to Remove any Air from the Heater. No Automatic Functions will turn ON during this time, and the Heater will Not Start. This is Not an Error Message. Wait 4 Minutes or Press any Temp ...