1. 430. Moisture inside Command Center temp display.
   119
   Regarding the Command Center having moisture in the temperature display, please check the following: 1) If the topside label was not sealed (put on) properly you can have moisture under the label. Make sure the sticky label is sealed properly. Remove the label to see if moisture is under the ...
2. 433. RMA inspection suggestion for returned product without an RMA approval
   129
   Once customer approves the RMA, customer is to notify SpaGuts of the RMA approval so inspection can be done on the approved returned package. Only the approved returned item(s) will be inspected. Inspection will be for Brand New, Unused, No Scratch Condition. Once verified, credit will be issued ...
3. 437. Pump constantly clicking on/off continuosly (Pneumatic).
   104
   You reported that the primary pump kicks on for half a second and kicks off right away. This process is continuous. The problem can be the pump circuit triggering on/off, or it can be the motor clicking on/off. - First check to make sure correct power is supplied to the spa. For 110V ...
4. 467. Support: Balboa topside displays “OH//HH”
   107
   Balboa topside displays "OH" or "HH” *One of the Water Temp Sensors has detected 110°F (43.3°C) for the incoming Water Temperature and Spa Functions are Disabled. System will Auto Reset when Water Temp is below 108°F (42.2°C). Check for Extended Pump Operation or High Ambient ...
5. 480. Support: Is it OK that my new spa motor is running hot, but does not overheat?
   99
   It would be absolutely OK if the shell temp measures even 160 F. These motors have been tested and certified in strict accordance to the UL and CSA requirement. What matters is the winding temperature ( not detectable to you from the outside of the motor). Thermal overload actuates based ...
6. 481. Support: The Glued Plumbing Configuration will not align up to the Pump and Heater on a Spa Pack.
   111
   Regarding the Glued Plumbing Configuration that we provided not connecting up to the Pump and Heater, the Pump and Controller may have shifted during the shipping transition not allowing the Glued Plumbing Configuration to fit anymore. (Boxes in a shipping courier's truck will jump up and down, ...
7. 482. Support: How to install a new replacement temperature sensor on the Electronic Controller.
   133
   Installation of a New Replacement Temperature Sensor: Shut Off Power Completely to the spa or hot tub. If the old temperature sensor is installed, follow that temperature sensor cable to the circuit board. Otherwise refer to the wiring diagram to locate the temperature sensor connection. ...
8. 486. Support: Water leaking from Drain Plug on a Pump (Not from Initial Install)
   108
   If water is leaking from the drain plug on a pump the problem can be from freezing, incorrect drain plug or no o-ring installed, or a problem with the pump wet end. If problem cannot be fixed, one option is to purchase a new replacement pump wet end or the complete pump. If the pump is ...
9. 494. Can I get a new gasket for my old/used topside panel?
   105
   Topside gaskets are not available. We don't carry them and the topside manufaturer also don't provide them for old installations. Trying to remove the old gaskets completely is next to impossible. Installing a new gasket on an old/used topside will not provide full protection and will cause ...
10. 495. What information do I need to get the correct wiring diagram for the SpaGuts brand Controller?
    108
    Below is the following information that is needed in order for us to send you the correct wiring diagram for the SpaGuts brand Controller. The silver label on top of the SpaGuts Controller box should have the following information. Order Code: Model: Serial: Code