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  1. 356. Support: Why is the Heater indicator light constanting clicking on/off? The cause of the heater indicator light clicking on/off, is because of a combination of air and water flowing through the heater tube. This activates the pressure switch on/off continuously. Do Not allow this to continue happening, or the contactors will burn out. Burnt out contactors may affect ...
  2. 360. Support: Command Center temperature displaying is showing "OP" or "OPB". If the temperature display on the Command Center is showing "OP" or "OPB", it indicates an open probe or signal cannot go through the line (possible cut on the temperature sensor cable). With these error code displaying, it's most likely that the temperature sensor is damaged, and the Command ...
  3. 362. Support: How to determine if the pressure switch on SpaGuts controller is working properly. The Pressure Switch is a pressure sensor that detects high water flow, factory set at 1.5 PSI. The pressure switch is screwed into the heater to sense water pressure inside the heater metal tube. If not enough water pressure is flowing through the heater, the system will not allow the heater to ...
  4. 365. Support: Blower is tripping the GFCI (SpaGuts Brand). Typical cause of the blower tripping the GFCI is that the motor is shorted to ground. Either the blower motor went bad, or water got inside the blower. Here is information about the air blower: The air blower is to be connected on an air line. The blower needs to be protected from rain and ...
  5. 385. Support: Water leaking from heater. HEATER LEAKING WATER: - If water is leaking from the heater element terminals inside the controller box or electrical box, shut down power to the spa right away, an fix the leak (completely drain the spa and plumbing if the repair cannot be done soon). The water leak can get worst and spray ...
  6. 388. Support: Smart Winter Mode on Gecko Systems and CS Series The Smart Winter Mode, also known as Freeze Protection, consists of starting all the pumps for one minute (high speed) at various intervals based on the ambient temperature under the spa skirt. Temperature under spa skirt (Tskirt), taken at 6-inches from the spa pack. There is an ...
  7. 394. Support: Temperature display is flashing on the Electronic Topside Keypad. When a SpaGuts Electronic Controller is first powered up, the temperature display on the topside keypad should start flashing the temperature until a key is pressed. Otherwise the temperature display will continue to flash. After a power outage and before a key is pressed on the topside ...
  8. 405. Support: Topside installation for the CS-Series and M-Series Electronic Spa Controllers TOPSIDE INSTALLATION FOR THE CS-SERIES AND M-SERIES CONTROLLERS: NOTE: An installation manual with wiring diagram are provided with our spa controller kit purchase. Please refer to it, and/or follow the instructions below for topside only purchases. 1) If there is an existing topside hole ...
  9. 417. Support: Air Bleeding Guide for the Spa Pumps. Air Bleeding Guide for Spa Pumps: Note: Make sure the spa is filled with water all the way to the recommended level per the spa manufacturer. - On initial system start-up or whenever refilling the spa, turn the temperature off or to the lowest setting and run the pump on high speed to purge ...
  10. 424. Support: The power terminal block on the circuit board is burnt (CS6200 Series). If the circuit board is burnt near the power terminal block, DO NOT REMOVE ANY POWER WIRES OFF THE CIRCUIT BOARD TERMINAL BLOCK. Otherwise warranty will NOT be covered. Removing the power wires off the circuit board is considered tampering with a warranty claim. IMPORTANT INSTRUCTIONS: Cut ...
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