1. 129. Support: GFCI Immediately trips. This is not an initial install.
   121
   When a GFCI trips it means that electricity is coming into contact with water or shorting to ground. It is not safe to use the spa in this condition. In an installation that has been up and running for some time, this is generally, but not always a damaged heater element. We can issue you an ...
2. 130. Support: On an initial installation of a motor why does the motor run momentarily then stop?
   131
   Common causes of the issue explained: MIS-MATCHED VOLTAGE The voltage of the motor and the voltage of the motor circuit do not match. For example: the controller's motor circuit is set to 220V, and the primary motor is actually 110V. MIS-WIRE The voltage of power supplied to the ...
3. 162. Support: Command Center not working (Intial Installation).
   133
   There are several reasons why the Command Command is not working, or the display does not light up. - Check to make sure the 6-pin plug is connected to the controller. And make sure there is power being supplied to the spa. NOTE: Our Topside Command Center does not require the flat pin ...
4. 170. Support: Thermostat setting on Controller when using a Command Center.
   131
   When using a Command Center for temperature control on Spaguts controller, turn the thermostat on the main controller all the way off (counter clockwise position). This way, there is no temperature control interference.
5. 171. Support: FLO or 3 blinking dots error code. (CS CY Series)
   133
   If the Topside Panel for the CS and CY Series Controller is now displaying 3 blinking dots or FLO error message on the topside display, the spa will not heat. The FLO or 3 blinking dots error message stands for Flow Open or Pressure Switch Open. When the primary heat pump is running and there ...
6. 172. Support: Heat rise for Spa Controls with an electric heater.
   125
   For heat rise experience, your system will operate with one of the following configurations: A covered, 300-gallon spa will experience a heat rise approximately as detailed below: 120V - The heater will operate on demand at 1500 Watts during low speed pump operation. It will automatically ...
7. 227. Support: Air button and air tubing connection on Spaguts Pneumatic Controllers.
   152
   To operate the high speed pump, blower and light, the air buttons and air tubing that are provided needs to be connected to the air switch on the pneumatic control box. Air Buttons: Mount the air buttons on the topside of the spa. One air button is for one component operation (Pump, Bower, ...
8. 229. Support: Blower stopped working or burnt.
   138
   Regarding the the air blower not working anymore, here is some information about the air blower for your understanding. The air blower is to be connected on an air line. The blower needs to be protected from rain and moisture. It needs to be covered under a spa cabinet. Water should not enter ...
9. 266. Support: New ozonator is on, but does not create bubbles like the original ozonator (No Air Pump Version)
   131
   The Del APG-U, JED 103, Balboa UV, and the Balboa CRT ozonators as advertised on our website, only creates ozone gas. They Do Not have a Built-in Air Pump to help create bubbles or push out the ozone gas into the plumbing or spa. They need to be installed in conjunction with a venturi injector ...
10. 304. Support: Now nothing works off the CS-Series Electronic Controller. No display, and no functions from any components.
    136
    You have reported that now nothing works off the CS Series Electronic Controller. No display, and no functions from any components. - Sometimes, there may be a power surge at your location. Make sure all breakers and GFCI's are turned off and turned back on. Then verify that there is either ...