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Before Purchase Questions

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  1. 783. Do I need compression nuts for air tubings to connect onto air switches?
    236
    Compression nuts for air tubing are not available and are not required for air switches and air buttons that we sell individually. Compression nuts are also not required on SpaGuts brand Peumatic spa controllers with air switches and provided air buttons. New style air switches and air ...
  2. 806. Support: Ozone circuit operation on the SpaGuts VS300FC5 Controller
    199
    On the SpaGuts VS300FC5 Spa Controller, the Ozone Circuit is in conjunction with the Pump 1 Low Speed. In order to have the Ozone Circuit to turn on/off with the pump 1 low speed, the ozone circuit MUST be the same voltage as Pump 1 Circuit. If different voltage, the ozone circuit will be active ...
  3. 822. Support: Freeze Protection on Balboa M7 Systems
    200
    Note that the temperature under the spa skirt will be different from the water temperature in the spa or hot tub. Therefore it is recommended that there is appropriate ventilation under the spa skirt during the hot months, and that there is appropriate insulation for the cold months. Also ...
  4. 823. Support: The VS Series Control System is coming on too much, and may not be normal.
    223
    If are experiencing the VS Series Control System (VS300, VS500, VS501, VS510, VS520) is coming on and/or running too often, and you think it may not be operating properly, please see below. Keep in mind that the water volume inside the heater metal housing is a lot less than the water volume ...
  5. 824. SUPPORT: Balboa heater stopped working
    229
    You have reported that the Balboa Heater has stopped working. We would like to know if there are any error messages displaying on the topside panel. Or maybe a Heater Mode Setting is activated like the Sleep or Economy Mode. Error messages and Heat Modes will stop the heater from activating ...
  6. 828. Support: Hi-Limit Sensor Installation on a SpaGuts CS-Series Electronic Controller.
    220
    Hi-Limit Sensor Installation on a SpaGuts CS-Series Electronic Controller. Hi-Flo and Canister Heaters: The hi-limit sensor probe needs to be installed under the metal cover plate of the heater tube or in the thermowell of the heater. Most stainless steel heaters have a thermal metal cover ...
  7. 831. Support: Small white wire in a plastic sleeve on the back of the VS Series Controller Box
    221
    The Small White Wire in a plastic sleeve that is on the back of the VS Series Controller Box is for 110V application. If the power supply to the hot tub or spa will only be 110V, then follow the wiring diagram to install this white jumper wire. For 220V power supply to the hot tub or spa, ...
  8. 832. Support: SpaGuts VS Series Topside Panels are not responding.
    218
    You have reported that the SpaGuts VS Series Topside Panel is not responding. But the spa still run and maintains heat. Models: VS300FC5, VS500Z, VS501Z, VS510SZ 1. Connect the topside cable on the second connection. Either J1 or J2 (if available). 2. Check to make sure all pins are ...
  9. 837. Support: SpaGuts Pneumatic Spa Controller is overheating the spa water.
    213
    You have reported that our pneumatic spa controller is overheating the spa water. 1) Make sure the New Hi-Limit and Temperature Sensors under the metal heater thermal cover plate are fully seated against the heater, and the wing nut is tighten. 2) Make sure the New Hi-Limit and Temperature ...
  10. 849. Support: Balboa TP800 and TP900 Topside Panel background color on the display
    220
    Page 14 of the Balboa TP800 and TP900 Reference Card explains how to change the background color on the topside display. Link to Reference Card: http://www.spaguts.com/Documents/40985_F_Reference_TP800_and_TP900.pdf Scroll through the "Setting" Menu on the topside panel to get to the ...
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