Before Purchase Questions

850. Support: Balboa TP800 and TP900 Topside Panel Scenes Setting

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Scenes are available on early version of the Balboa TP800 and TP900 Topside Panels, and may not be available on newer versions. NOTE that Scenes cannot be loaded onto a Balboa topside panel that does not have Scenes. Scenes are stored combinations of equipment states. For example if you ...

856. SUPPORT: No heat on Gecko Ye-5 System with K450 Topside Panel

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No heat on Gecko Ye-5 System with K450 Topside Panel 1) Check for any error message on the display of the topside panel, and if a "Wrench" icon is displayed. 2) Check to see if the the Economy Mode is activated from the topside panel. 3) Check for correct voltage to the spa. 4) Check for ...

859. Support: Rust and Corrosion by Salt Systems

242

Salt Systems are corrosive to heater elements that are NON-Titanium. This is because you have to do MORE to maintian the salt level and also balance the salted water properly. If the salt water treatment is NOT carefully maintained AND balanced, it will quickly rust and corrode a Non-Titanium ...

861. Support: What is the purpose of the bolt on the motor front end plate?

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The purpose of the bolt and internal bracket is to further secure the front bearing to the motor front end plate. There should only be one bolt and bracket.

865. Support: What may cause the Topside Panel on a VS Series Controller to not work properly?

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The Topside Control Panel on a VS Series Controller is water resistance, but not water proof. It also needs to be covered at all times when not in use. Harmful sun rays can affect the operation of the Topside Control Panel. With the topside buttons not operating properly, the problem can just be ...

866. Support: Transferring a cord from an old motor to a new motor.

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Note that ALL motors with different models and/or brand will have different wiring diagrams. Therefore you will need to check the wiring diagrams from both old and new motors before performing the wiring on the new motor. This will help to avoid mis-wiring. Check the wiring diagram on the old ...

876. Support: Air Bleeding Guide for Bath Pumps

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Air Bleeding Guide for Bath Pumps: NOTE 1: Make sure the jetted bath tub is filled with water all the way to the recommended level per the spa manufacturer (above all jets). NOTE 2: Most Jetted bathtubs are indoor. When air bleeding, make sure to put in a drip pan, and clean up all water ...

878. Support: New heater assembly installed on old Controller, but spa still does not heat.

249

You reported that you have installed a new heater on your original spa controller, but the spa still don't heat. The problem can be that the pump is not running, or the pump is running but without strong water flow out of the jets. The problem can also be the new heater is bad, or the controller ...

906. Support: Nothing works on New Install of Balboa VS100 Controller Kit

239

You reported that the Balboa VS100 Controller Kit does not work when plugged into a 120V outlet. Please check the following to troubleshoot: 1) Confirm that the Corded GFCI is in the Set Position. 2) Verify that there is 120V at the board by measuring voltage between Line 1 and Neutral off ...

907. SUPPORT: Instructions to Change Program Selection for Gecko IN.YE-5-H4.0 Controller, IN.K200

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Instructions to Change the Program Selection for a Aeware, Gecko IN.YE-5-H4.0 Spa Controller Kit w/Topside IN.K200, Cords, 4.0KW *Changing the Program Setting to (ENTER THE PROGRAM # HERE). See instructions below: 1) See Link to the Quick Start Card: ...