1. 801. Are S-Class or SSPA circuit boards by Gecko available for sale?
   103
   Note that a Gecko S-Class circuit board is proprietary to the Spa OEM Manufacturer. We are not able to get it. We only carry Gecko S-Class circuit boards that are custom-made for SpaGuts or Hydro Quip brand CS-Series spa controllers. The other replacement option would be a new spa controller ...
2. 819. Old Pump is now only humming and will not run (Non-SpaGuts Parts)
   99
   If your OLD pump now stopped working, does not run at all and only hums, the problem is either the main power supply to the spa, the spa controller not sending correct power to the pump motor, or the pump motor is bad. - Have your electrician check the power supplying to the spa controller. ...
3. 820. Old Spa Topside Panel is now displaying the FLO error message (Non-SpaGuts Parts)
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   If your Spa Topside Panel is displaying the FLO error message, the spa will NOT heat. Error messages will stop the heater from being activated. The FLO error message stands for LOW or NO water flow through the heater. When the pump is running and there is low water flowing through the heater, ...
4. 830. Do you sell the circuit board that is inside the topside panel?
   102
   Circuit boards within the topside panel or topside keypad (aka topside circuit board) are non-repairable, and they are not available for purchase. This is because of the special coating, gel and seals to help keep the topside panel as a water resistance part. You'll need to purchase the complete ...
5. 834. Sales: Can I buy just the logic chip for a circuit board?
   112
   The logic chip is not available for sale by themselves. You will need to order the complete circuit board that comes with the chip pre-installed. If your control box is more than a few years old, it might be time to replace the whole controller vs. individual components. Not only are the ...
6. 840. Do you sell the replacement cable for a Balboa topside panel?
   93
   Cables from a Balboa topside panel or topside keypad are non-replaceable, non-repairable, and the cable itself is not available for purchase. This is because of the special coating, gel and seals to help keep the topside panel as a water resistance part. If the Balboa topside cable is removed ...
7. 862. Information to identify if the Balboa 50350-06 Wifi Module is compatible
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   To determine if the Balboa 50350-06 Wifi Module is compatible with your current Balboa Control System, look for the S/N (serial number) based on the information below: BALBOA CONTROL SYSTEM: Look for the "Agency Model" number on a silver label located on top of the Balboa brand Controller ...
8. 863. Custom and International Notice
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   Custom and International Notice * Note that pricing is in US Dollars (We have no control over exchange rates) * Customer is also responsible for Duties and Tax accessed by custom (We have no control over custom fees). Customer should check with their local government for any additional ...
9. 869. Sales: What are the measurements on your Spa Pack so I can align it to my plumbing?
   101
   ALL Spa Packs that is offered have the same dimensions of 26" L x 13" H x 16" D. And ALL Spa Packs are made for Retrofitting. This means re-plumbing is required to the spa pack, re-fitting is required for the new topside panel, re-routing for the power supply, and possibly component cord change ...
10. 870. Sales: Do you sell only the topside panel?
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    Yes, we do sell replacement topside panels. But we really don't recommend replacing just the topside panel. The problem may not just be the topside panel itself. The problem can also be the main circuit board. And a bad circuit board can also cause the new topside panel to go bad. Note that a ...